FAQ's

How do I report Spam or a violation of your abuse policy?
To report Spam or violation of our Acceptable Policy, send an email to abuse@above.net. See the Acceptable Use Policy and Anti-Spam policy for further clarification.

How do I contact someone with a problem to report?
If you have a problem with your service, please contact our 24x7/365 Network Management Center (NMC): 888.636.2778 (toll-free) or 571-262-2828 (local). You may reference our Contact AboveNet page for additional points of contact for issues other than service inquiries.

How do I access my customer portal?
Please access the AboveNet Customer Portal at:
https://portal.above.net
You should see no difference in your portal configuration. We have modified the site to reflect our new image, but they retain their previous functionality.

Does AboveNet grant interviews for publications?
Yes, AboveNet will grant interviews with its executives, time and appropriate subject permitting. To inquire about an interview, please contact

Kristen Hyland
AboveNet Public Relations
khyland@above.net
914-993-1250

How do I contact Investor Relations?
You can contact Investor Relations by emailing us at investorrelations@above.net.